When traffic remains steady but sales stop completely, it is rarely a coincidence. Often, a third-party app update, a custom theme code change, or a broken payment gateway API has caused a "silent failure." Because the Shopify servers are technically online, standard uptime monitors will not alert you.
To catch this before you lose revenue, use Acumen Logs Synthetic Monitoring. You can record a test journey that clicks "Add to Cart" and navigates to the checkout screen. Acumen Logs will run this journey in a real browser on a schedule. If an app conflict blocks the button, the journey fails, and your team gets an instant Slack or email alert with a screenshot of the broken checkout.
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