Why does my website keep going down and coming back up?

Intermittent downtime can result from hosting, network, DNS, traffic or application issues. Record when and where failures occur, then compare those details with provider logs and recent changes.

Intermittent outages can be difficult to reproduce because the site may work again by the time you check it. The problem may last only a short time, affect particular regions or occur when traffic increases.

Note when the failure occurs and what visitors see. Review your hosting provider's status page and logs, compare reports from different connections and locations, and check whether recent deployments or DNS changes coincide with the problem.

How to set this up in Acumen Logs

  1. In your project, select Create New Uptime Test. Give it a descriptive name, enable the test and enter the page's Target URL.
  2. Choose an available check interval and testing locations. Review the expected success status and any response-time or text conditions you need.
  3. Save the test. On the Uptime Test Dashboard, select Set Alert, choose an available channel and set its minimum consecutive-failure count. Use Test Alert to check delivery.
  4. Review the response-time graph and individual check details, including status, response time and DNS resolution. Compare regions and times with your provider's logs.
New uptime test form.
Set up an uptime test for the affected page.
Uptime monitor response time graph.
Review response times over the selected period. This example shows a passing uptime check.

A monitor helps collect evidence and alert you to configured failures; it does not necessarily identify the underlying cause. Read the uptime setup guide.

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